Do you want to increase customer satisfaction? You could benefit from mobile payment solutions. Before diving in, there is something you should know about mobile point-of-sale (mPOS) systems: revolutionizing small business transactions is only the start of what these nifty systems can do.
Read on to learn more.
What Are Mobile Point-of-Sale Systems?
Mobile transaction systems allow a business owner to accept a customer’s payment anywhere using their mobile phone and a card reader. You don’t have to tether it to a store or desk, so they’re phenomenal for small business owners who want to expand their reach.
For example, you could sell your products at a convention, festival, or from a truck. All mPOS systems require is a mobile device, such as a phone or iPad, and a card reader for the following features:
- Control over your employee’s access
- Direct orders to a fulfillment source
- User-friendly interface
- Mobility
- Flexible payment options
- Easy integration with mobile wallets
The Benefits of mPOS Systems
There’s another notable feature of mobile point-of-sale (mPOS) systems: revolutionizing small business transactions with these devices offers plenty of benefits!
Reduced Cost
Setting up mPOS technology is more affordable than traditional payment systems because you don’t purchase or rent additional devices like printers and terminals. All you require is a card reader and some sort of mobile device, which you can also use for other parts of your business.
Efficient Setup
Did you know that your small business can integrate an mPOS system with any existing traditional payment system? It’s a fast setup, and you can easily take the mobile payment system on the go without any extra effort.
Accessibility
Mobile payment solutions are easy to master, even for your newest employees. Stationary terminals have dozens of buttons employees must learn. The simplistic user interface of an mPOS means your employees can correctly take your customers’ payments after only a few minutes of training.
Integration Potential
Using an mPOS system for small business transactions means you can integrate it with other software. For example, popular software integrations include the following:
- Inventory management to stock what customers buy the most
- Subscription software to charge customers a monthly fee for benefits
- Online order platforms so that you don’t have to interact with every customer directly
- Customer relationship management software so you can learn about your customer’s buying habits
Security
Mobile point-of-sale innovation includes significant security improvements that protect transaction information. It encrypts all data and complies with payment card industry standards.
Contactless
One way mPOS systems are revolutionizing business payments is through contactless payments. For instance, in addition to using RFID tags, they allow customers to scan a QR code and pay using their mobile wallet.
Email Receipts
Mobile transaction systems allow you to send email receipts, which saves on paper and ink and streamlines how customers track their expenditures for things like business expenses and taxes.
Customer Experience
Mobile point-of-sale (mPOS) systems increase the speed of your small business’s transactions and improve the customer experience.
