How many of you have heard the term, “you don’t know what you don’t know?” This is HUGE nowadays. We have become so specialized in so many different industries that we cannot keep up on the advances in so many things we use so frequently. Yes, the basics of plumbing when I have a leaky faucet can still be a challenge because we are inundated with knock-offs and misleading information. In my industry of information technology (a.k.a. IT) using computers and mobile devices, there are so many things going on that the common person cannot possibly understand. That is okay if you seek advice from a professional… on a regular basis. Asking once is not enough in the IT world since IT is a world of constant change. Until one can fully understand and appreciate the technical details, one must trust an honest expert. But here is another catch — I am noticing honest experts are not keeping up on the latest technology. Again, very key in our industry. Here’s the evidence: 1) an IT department that is responsible for protecting business computers, but a user got a virus; 2) an IT buddy that helped set up a home/office computer and now that buddy is not available; 3) a company email or production server that is down for longer than an hour; 4) moving an office and all the vendors are not “on the same page”; 5) a service used for business was hacked. TTJ has been providing IT services for almost 34 years and asks, “what can improve productivity and security” on a regular basis. If you would like to see what makes TTJ different and IT more affordable, I have a short 30 minute presentation to show you what makes our service special. Contact me at 503.363.2693.
Check out the full TTJ Bytes August 2014 e-Newsletter.